Electronic Arts Inc. and the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks


Electronic Arts Inc. participates in and have certified its compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. EA is committed to applying the applicable Privacy Shield Principles to all personal data received from European Economic Area (EEA) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield Frameworks, and to view our certifications, visit the U.S. Department of Commerce's Privacy Shield List.

EA's accountability for personal data that it receives under the EU Privacy Shield and Swiss Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, EA remains responsible under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless EA proves that it is not responsible for the event giving rise to the damage.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, EA is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, EA may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

As further explained in the "Contact Us" section of the EA Privacy & Cookie Policy, we encourage you to contact us should you have an EU Privacy Shield-related, Swiss Privacy Shield-related, or general privacy-related complaint by using our My Privacy Rights portal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

EA's participation in the EU Privacy Shield and Swiss Privacy Shield applies to all personal data that is subject to EA's Privacy & Cookie Policy and is received from the EEA and Switzerland. EA will comply with the Privacy Shield Principles with respect to such personal data.