ELECTRONIC ARTS PRIVACY
POLICY
Effective Date: July 27, 2011


By registering for an EA Account (also
known as an Origin Account), using this site and/or any of EA’s online
or mobile products and services, you agree to EA’s Privacy Policy and
that we may transfer and store your account information in the USA. By
registering, you agree that EA may process your data in accordance with
the following privacy policy and that you will abide by EA’s Terms of
Service.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE
DO NOT USE ANY EA SITE, ONLINE OR MOBILE PRODUCT OR SERVICE. If we
change our privacy policy, we will post those changes to this privacy
statement, the home page or other places so that you are aware of what
information we collect, how we use it, and under what circumstances, if
any, we disclose it. We reserve the right to modify this privacy
statement at any time, so please review it frequently. If we make
material or significant changes to this policy or the way we use your
child’s information, we will notify you or the parent/guardian here, by
email, or by means of a notice on our home page. Your continued use of
our online and mobile products and services will signify your acceptance
of the changes to our online Privacy
Policy.
TABLE
OF CONTENTS
I. EA
Online Privacy Policy:
Introduction
II. EA’s Site Is
TRUSTe Certified
III. What Is
Personal Information And When Does EA Collect
It?
IV. What Is Non-Personal
Information And When Does EA Collect
It?
V. Information Provided to EA
By Third Parties.
VI. What
Happens To The Information EA
Collects?
VII. Where Is The
Information Held?
VIII. How Does
EA Protect Your Personal
Information?
IX. Review,
Correction of Your Information, Requesting Removal From Mailing Lists
And Deactivating Your Account
X. A
Special Note About Children.
XI.
Public Information Including User Generated Content, Online Forums,
Blogs And Profiles
XII. Third
Party Sites
XIII. Products
Offered In Partnership With Third
Party(s)
XIV. Contact
Information
XV. California
Residents: Your California Privacy
Rights
I. EA Online
Privacy Policy: Introduction
EA and its
subsidiary companies respect the privacy rights of consumers and
recognize the importance of protecting the information collected about
you. We have adopted this global online Privacy Policy to explain how we
store and use personal and non-personal information we collect online
on our websites, during your use of our online products and/or services
(including online game play) and on mobile platforms. This policy does
not cover information provided online in response to job postings.
Please review the EA Jobs Data Privacy Statement on EA's jobs site at
www.jobs.ea.com for further information.
This policy also applies to TRUSTe certified EA
Websites. To view a list of these Validated EA Websites, please visit
www.TRUSTe.com. In addition, EA owns several other domain names that
point to the websites referenced above. We may also add new sites that
are subject to this privacy policy and that list will be updated to
include those. Please note that this policy applies only to sites
maintained by EA, and not to websites maintained by other companies or
organizations to which we link.
EA complies with the
U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework
as set forth by the U.S. Department of Commerce regarding the
collection, use, and retention of data from European Union member
countries and Switzerland. EA has certified that it
adheres to the Safe Harbor Privacy Principles of notice, choice, onward
transfer, security, data integrity, access, and enforcement.
To learn more about the Safe Harbor program, and to view EA’s
certification, please visit http://export.gov/safeharbor.
II. EA’s
Site Is TRUSTe Certified
EA has been
awarded TRUSTe's Privacy Seal signifying that this privacy policy and
practices have been reviewed by TRUSTe for compliance with TRUSTe's
program requirements including transparency, accountability
and choice regarding the collection and use of your personal
information. TRUSTe's mission, as an independent third party,
is to accelerate online trust among consumers and organizations globally
through its leading privacy trustmark and innovative trust
solutions.
III. What Is Personal
Information And When Does EA Collect
It?
EA collects both personal and
non-personal consumer information. Personal information collected by EA
is discussed below in this section. Non-personal information is
discussed below in Section IV.
Personal information
is information that identifies you and that may be used to contact you
on-line or off-line. EA may collect personal information from our online
visitors during:
●
Contest registration and prize
acceptance;
● Warranty
registration and requests;
●
Customer support and/or technical service
requests;
● Player match up and
other head-to-head online
competitions;
● Registration for
games and/or special game-specific
events;
● Newsletter
subscriptions, referral services, and other marketing surveys and email
campaigns;
● Registration for EA
and/or other service accounts;
●
Creation of a personal profile;
●
Product, service and/or subscription
orders;
● Service requests from
third party service providers on our site;
● Access to our products and/or
services on social networks or other third party services;
and
● Otherwise through use of
our software, mobile or online services where personal information is
required for use and/or participation.
Information
collected will vary depending upon the activity and may include your
name, email address, phone number, home address, birth date, mobile
phone number and credit card information. Visitors to EA Mobile may be
asked to provide the name of their mobile service carrier, model of
their mobile phone and a valid mobile number so that we may provide
purchase instructions directly to their mobile phone. In that context,
your mobile number will only be used to send you a text message with a
link to download your game and will not be retained for any other
purpose. Prize winners may be required to provide their Social Security
or other identification number for tax purposes, and will be used only
for prize fulfillment.
IV. What Is Non-Personal
Information and When Does EA Collect
It?
Non-personal information, alone,
cannot be used to identify or contact you. EA collects non-personal
information about your use of our online and mobile products and
services both on our website and in the course of game play and software
usage (on PC, mobile and game system platforms).
We
will retain your information for as long as your account is active or as
needed to provide you services. If you wish to cancel your account or
request that we no longer use your information contact the Privacy
Policy Administrator in your country listed on our site at
privacyadmin.ea.com, or if your country is not listed, by contacting the
Privacy Policy Administrator in the United States.
There may be instances where we are legally required to retain your
information.
A. What Types of Non-Personal
Information Does EA Collect?
When you
use EA online and mobile products and services or you play our games on
your PC or game system, we may collect certain non-personal demographic
information including gender, zip code, information about your computer,
hardware, software, platform, game system, media, mobile device,
including device IDs, incident data, Internet Protocol (IP) address,
network Media Access Control (MAC) address and connection. We also
collect other non-personal information such as username, user ID or
persona, feature usage, game play statistics, scores and achievements,
user rankings and click paths as well as other data that you may provide
in surveys, via your account preferences and online profiles such as
friends lists or purchases, for instance. We may also receive either
non-personal or public information from third parties in connection with
market and demographic studies and/or data that we use to supplement
personal information provided directly by
you.
B. How Does EA Collect
Non-Personal Information?
EA collects
non-personal information along with personal information when you
actively provide it in the context of various online and mobile
activities including online and mobile purchases, game registration and
marketing surveys, for instance. In addition, we and other third parties
use cookies and other technologies to passively collect non-personal
demographic information, personalize your experience on our sites and
monitor advertisements and other activities as described
below. We may also derive from the information collected other
facts, such as determining the applicable tax rate based on your IP
address.
1.
Cookies
Cookies are small files applied
to your Internet browser to track movements within websites. We may link
cookie information to personal information. Cookies link to information
regarding what items you have selected for purchase at our store, pages
you have viewed, or games you have played. This information is used to
keep track of your shopping cart and make sure you don't see the same ad
repeatedly, for example. Also, we use cookies to deliver content
specific to your interest and to monitor website or game usage. We and
third parties collect information on what games are played, how much
time is spent playing the games and which ads or links are clicked. Some
of our sites use an outside ad company to display ads. These ads
contain cookies. Cookies received with banner ads are applied by our ad
companies, and EA does not have access to this information. Most
browsers are automatically set to accept cookies whenever you visit a
website. You can disable cookies or set your browser to alert you when
cookies are being sent. However some areas of our sites will not
function properly if you do so. You can set your web browser to warn you
about attempts to place cookies on your computer, or limit the type of
cookies you allow. For more information concerning how to disable your
cookies, please visit
www.support.ea.com.
We and other third
parties may also use flash cookies, also known as “local shared
objects,” on our sites that employ Flash technology. Flash cookies are
small files similar to browser cookies and are used to remember the
site’s settings to personalize the look and feel of the site. Like
normal cookies, Flash cookies are represented as small files on your
computer. One method of preventing Flash cookies from being placed is to
adjust your preferences in the Macromedia Website Privacy Settings
Panel at www.macromedia.com.
If you disable cookies,
you may lose some of the features and functionality of playing our
games, as cookies are necessary to track and enhance your game
activities. Please note that companies delivering advertisements in our
games or on our websites may also use cookies or other technologies, and
those practices are subject to their own
policies.
Please note that this privacy policy covers
the use of cookies by EA only and does not cover the use of cookies by
any advertisers.
2. Clear GIFs And Tracking
Pixels
Clear GIFs (a.k.a. web bugs,
beacons or tags) are small graphic images placed on a web page,
web-based document, or in an email message. Clear GIFs are invisible to
the user because they are typically very small (only 1-by-1 pixel) and
the same color as the background of the web page, document or email
message. We do not use clear GIFs to collect personal information about
you. However, we may use clear GIFs to capture statistical usage
information for our web pages, features or other elements on a web page.
We correlate this information to a user to personalize user experience
and for statistical analysis of user experiences on our web
pages.
We and third parties may also use
tracking pixels, which allow us to advertise more efficiently by
excluding our current users from certain promotional messages or
identifying the source of a new
installation.
3. Internet Log
Files
EA and other third parties also
may maintain log files which contain IP addresses. An IP address is a
numeric address that may be assigned to your computer by your Internet
Service Provider. In general, we use log files to monitor traffic on our
websites and to troubleshoot technical problems. In the event of user
abuse of our websites, however, we may block certain IP addresses or
game system IDs provided by our licensed hardware manufacturers. If
available, IP addresses and game system IDs may be used to personally
identify you in order to enforce our Terms of
Service.
4. Analytic Metrics Tools and
Other Technologies
EA also uses its own
proprietary analytic metrics tool and other third party analytics
technologies to collect non-personal information when you use our online
products and services and/or play our games on your PC, game system
and/or mobile device. These tools and technologies use server log files,
web beacons, cookies, tracking pixels and other tracking technologies
to collect and analyze certain types of information, including cookies,
IP addresses (including for purposes of determining your approximate
geographic location), mobile or other hardware device ID, browser types,
browser language, information passed from your browser (if any),
referring and exit pages, and URLs, platform type, the number of clicks,
information about your media, software and/or applications installed on
your machine and/or device, domain names and types, landing pages,
pages viewed and the order of those pages, the date and amount of time
spent on particular pages, other Internet and website usage information,
game state and the date and time of activity on our websites or games,
information about how your game is used, including game metrics and
statistics, feature usage and purchase history, as well as MAC Address,
mobile unique device ID (if applicable) and other similar information.
The third party analytics companies who collect
information on our sites and in the context of our online and mobile
products and/or services may combine the information collected with
other information they have independently collected from other websites
and/or other online or mobile products and services relating to your
activities across their network of websites as well as online and/or
mobile products and services. Many of these companies collect and use
information under their own privacy policies.
A
non-exclusive list of the analytics companies that operate their own
technologies on our sites and online and/or mobile products and/or
services can be found at privacyappendix.ea.com.
5. Third Party Ad Serving
Technology
EA’s websites, online or
mobile products or services may employ third party ad serving
technologies that use cookies, clear GIFs, web beacons, tracking pixels
or other technologies to collect information as a result of ad serving
through our products or services as well as to help track.
Some third-party dynamic in-game advertisement serving technology enable
advertising to be temporarily uploaded into your web browser or mobile
device and replaced while you are online. We or third parties
operating the advertisement serving technology may use demographic
information such as age and gender as well as information logged from
your hardware or device to ensure that appropriate advertising is
presented within the site, online or mobile product or service
and to calculate or control the number of unique and repeat views of a
given ad, and/or deliver ads that relate to your interests and measure
the effectiveness of ad campaigns. We or third
parties may log data for this purpose including IP address (including
for purposes of determining your approximate geographic location),
unique device I.D., information about your software, applications and
hardware, browser information (and/or information passed via your
browser), hardware, machine or device make and model, advertisement(s)
served, in game location, length of time an advertisement was visible,
other Internet and website usage information, web pages and mobile
internet sites which have been viewed by you (as well as date and time),
domain type, size of the advertisement, advertisement response (if
any), and angle of view. The foregoing data may be used and
disclosed per this policy and the privacy policy of the company
providing the ad serving technology and to other third parties in a form
that does not personally identify you.
The advertising companies who deliver ads for us may
combine the information collected with other information they have
independently collected from other websites and/or other online or
mobile products and services relating to your web browser's activities
across their network of websites. Many of these companies collect and
use information under their own privacy policies.
A
non-exclusive list of ad serving companies that operate their own
networks on our sites and online and/or mobile products and/or services
can be found at privacyappendix.ea.com.
For more information about the practices of other
large ad serving companies that may collect information based on your
interaction with ads on this site and others, or to "opt out" of
targeted advertising delivered by National Advertising Initiative (NAI)
member ad networks, you should visit
www.networkadvertising.org.
These ad serving
technologies are integrated into our sites, online or mobile products
and services; if you do not want to use this technology, do not play.
V. Information Provided To EA By
Third Parties.
EA also obtains personal
and non-personal information from third parties as discussed
below. EA only uses this data for purposes consistent with
this policy.
1. PlayStation®3
System
If you sign up to play EA games
through a PlayStation®3 system, your PlayStation®Network account
information will be provided to EA so that we can establish an EA Online
account (also known as an Origin Account) for you. You need an EA
Online account to play EA’s titles online. By signing up to play EA’s
titles, you agree that limited user account information can be
transferred to EA. Information transferred to EA includes your name,
email address, online ID, country, language and date of birth but does
not include credit card number or other financial account
information.
2. Xbox
LIVE
If you sign up to play EA games
through Microsoft’s Xbox LIVE Service, Microsoft will provide your Xbox
LIVE user account information to EA so that we can establish an EA
Online account for you. You need an EA Account (also known as an Origin
Account) to play EA’s Xbox LIVE titles. By signing up to play EA's Xbox
LIVE titles, you agree that Microsoft can transfer your user account
information to EA. Information transferred from Microsoft to EA includes
your Gamertag, email address, state or province, country, language and
age but does not include credit card number or other financial account
information.
3. Other Personal Information
Collected From Third Parties
We may also
receive other information from third parties, including in connection
with the operation and distribution of our products and services as well
as market and demographic studies that we use to supplement personal
and anonymous information provided directly by you. Some third party
services such as Twitter and Facebook may also provide us with
information from your accounts there with your permission.
By playing an EA game through a social network or
other third party platform or service or by connecting to such a third
party network, platform or service via one of our products and/or
services, you are authorizing EA to collect, store, and use in
accordance with this Privacy Policy any and all information that you
agreed the social network or other third party platform could provide to
EA through the social network/third party platform Application
Programming Interface (API) based on your settings on the third party
social network or platform. Your agreement takes place when you connect
with the third party network, platform or service via our products
and/or services, and/or when you connect with, “accept” or “allow” (or
similar terms) one of our applications through a social network, or
other third party platform or service.
We may also
collect or receive information about you from other EA users who choose
to upload their email contacts. This information will be
stored by us and used primarily to help you and your friends
connect.
VI. What
Happens To The Information EA
Collects?
A. How EA Uses Your
Information
EA uses your information to
fulfill your specific requests, purchase orders and to send you purchase
confirmation and other account-related information. In addition, the
personal information you provide will allow us to send you messages
about things including new products, features, enhancements, special
offers, upgrade opportunities, contests and events of interest. You may
also later opt out of certain of these
communications.
Otherwise, EA uses personal and
non-personal information, both individually and combined together, to
better understand the behavior and preferences of our customers, to
troubleshoot technical problems, to serve static and dynamic
advertising, to enforce our Terms of Service, to ensure proper
functioning of our products and services as well as to help improve
them. In addition, we combine non-personal information with personal
information, such as an email address, to administer loyalty programs,
tailor our offerings, web pages or game play experience to
you.
By use of friend finder tools such as
Facebook, Game Center or other third party services in our online
products and services including mobile, you acknowledge that use of
these friend finder tools will help you find your contacts and will also
allow your contacts to associate your EA Account, also known as an
Origin Account, (and related gaming entitlements, including games played
on PC, mobile and console platforms) with your social networking
profile and/or email address. Your resulting friends’ list, which may be
accessible across EA social platforms as available, will be subject to
this privacy policy. Note that the friends that you choose to
include on any EA or Origin friends’ list may be able to find and/or
identify you in the context of different EA products and
services. Choose your friends carefully.
If
you choose to use our referral service to "Tell a Friend" about an EA
product or site, we will ask you for your friend’s name and email
address. We will send your friend an email on your behalf inviting him
or her to visit the site or check out our product. EA stores your
friend's name and email for a short period for the sole purpose of
sending this email and for redundancy checking, to be sure that your
friend does not receive multiple copies of the same email message. We do
not keep or use this information for any other
purpose.
Your participation in tournaments or other
online game events is also conditional upon our collection, use,
storage, transmission and public display of statistical data (such as
your scores, rankings and achievements) generated through your
participation.
B. Will EA Share My Information
With Third Parties?
EA will never share
your personal information with third parties without your
consent. We may, however, share anonymous,
non-personal, aggregated and/or public information with third
parties. There may be circumstances where you may share
information on your own. Please see section XI for more
details about your rights to information you share publicly on EA and
other third party sites and forums. You may also opt in to allow EA to
share your personal information with companies and organizations that
provide products or services that we believe may be of interest to you.
To opt out of further communications from a marketing partner or sponsor
with whom your information has been shared, please contact that partner
or sponsor directly.
EA does not disclose any
personal information about children under 18 years of age who have
registered on any of our websites to third parties, or share or disclose
personal information other than as set forth in this policy, provided
however, that in the event of a merger, acquisition, or the unlikely
event of bankruptcy, management of EA customer information may be
transferred to its successor or assign regardless of
age.
From time to time, EA employs third party
contractors to collect personal information on our behalf to provide
email delivery, product, prize or promotional fulfillment, contest
administration, credit card processing, shipping or other services on
our sites. When requesting these services, you may be asked to supply
your name, mailing address, telephone number and email address to our
contractors. We ask some third party contractors, such as credit
agencies, data analytics or market research firms, to supplement
personal information that you provide to us for our own marketing and
demographic studies, so that we can consistently improve our sites and
related advertising to better meet our visitors' needs and preferences.
To enrich our understanding of individual customers, we tie this
information to the personal information you provide to
us.
When our third party agents or service providers
collect and/or have access any information other than non-personal,
anonymous and/or aggregated data, EA requires that they use data
consistently with our stated privacy policies and protect the
confidentiality of personal information they collect or have access to
in the course of their engagement by EA. These third parties are
prohibited from using your personal information for any other purpose
without your specific consent.
You will be notified
before your personal information is collected by any third party that is
not our agent/service provider, so you can make an informed choice as
to whether or not to share your information with that
party.
We may also access and disclose personal
information, including personal communications, in connection with
report abuse functions in our products and services, to enforce legal
rights and comply with the law, or to comply with an order from a
government entity or other competent authority, or when we have reason
to believe that a disclosure is necessary to address potential or actual
injury or interference with our rights, property, operations, users or
others who may be harmed or may suffer loss or damage, or when we
believe that disclosure is necessary to protect our rights, combat fraud
and/or comply with a judicial proceeding, court order, or legal process
served on EA. Note that certain publically available information you
post and communicate on our and third party sites and services is public
information for which you have no expectation of privacy. See
Section XI for more details.
VII. Where
Is The Information Held?
EA is a global
organization and the majority of the computer systems on which EA
collects, stores, and uses the information it collects or receives are
based in the United States. Under limited circumstances, we may utilize
data storage facilities located in Asia and/or the European Union. Your
personal information may be transferred to, used, processed or held by
EA in the United States and in other countries, including countries both
in and outside the European Union and Asia, and used for the purposes
set out in this Privacy Policy.
VIII. How
Does EA Protect Your Personal
Information?
The security of you and
your child’s personal information is important to us. We use generally
accepted methods to protect the personal information submitted to us,
both during transmission and in storage. No method of transmission over
the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially reasonable means to
protect your personal information, we cannot guarantee its absolute
security. If you have any questions about security on our website, you
can contact the Privacy Policy Administrator in your country listed on
our site at privacyadmin.ea.com, or if your country is not listed, by
contacting the Privacy Policy Administrator in the United
States.
IX. Review,
Correction Of Your Information, Requesting Removal From Mailing Lists
And Deactivating Your Account
You can
correct or update your account information at any time by logging on our
site and navigating to “My Account,” “View My Profile” or other account
settings. Should you be unable to log in or wish to have your
account(s) deactivated, contact the Privacy Policy Administrator in your
country as listed on our site at privacyadmin.ea.com, or if your
country is not listed, by contacting the Privacy Policy Administrator in
the United States. We will be happy to review, update or remove
information as appropriate. We may still retain your information in our
files however, to resolve disputes, enforce our user agreement, and due
to technical and legal requirements and constraints related to the
security, integrity and operation of our
websites.
Some EA sites or services may collect
personal information that is not accessible via our site. However, in
such cases, you may be able to access that information through
alternative means of access described by the service or by writing your
local privacy policy administrator at privacyadmin.ea.com and you will
be contacted within 30 days regarding your
request.
X. A Special Note About
Children
EA encourages parents to spend
time online with their children. We urge parents to instruct their
children to never give out their real names, addresses or phone numbers
without permission when using the Internet. We recognize a special
obligation to protect personal information obtained from young children.
Therefore, with respect to children residing in certain jurisdictions,
no information should be submitted nor posted to EA online sites by
children 12 years of age or under.
If children 12
years old and under in such jurisdictions wish to participate in online
activities that require or permit the disclosure of personal
information, we will request that they provide their parent or
guardian's email address to notify the parent, obtain prior permission
or other verifiable consent from the parent or guardian as may be
necessary to participate in the activities of the site. In some other
jurisdictions, notification, prior written permission or other
verifiable consent may be required of a parent or guardian for children
from 13 to 17 years of age.
Some EA websites are
especially targeted to children and may permit children to create a free
account for which we collect username, password, date of birth and the
parent’s email address. Because an email address is necessary to respond
to lost password requests and account administration, in some
circumstances we may also collect the child’s email address. In these
instances we will send notice to the parent email address to provide an
opportunity to opt-out and have the child’s email address and any other
details removed. Newsletter subscriptions are handled
similarly.
These websites may also offer parents the
opportunity to upgrade their child’s account to a paid subscription that
permits the child to participate in more activities on the site. These
subscription services may also enable parents to manage their child’s
account and create new player accounts.
Most of these
websites permit children to create custom avatars, or virtual
cartoon-like characters, for use in various activities on the website
including mini-games and virtual worlds. The child may also use other
features to “Tell a Friend” about the website, send eCards or give us
feedback. “Tell a Friend” and eCard features allow children to send
their friends a one-time email inviting them to visit the site. We will
collect your child’s first name and/or email address and the friend’s
email address for the sole purpose of sending them this one-time email.
This information is not retained or used for any other purpose and we do
not share your child’s email address with the
recipient.
Feedback may also be provided to EA
through “Tell us what you think” features or surveys. “Tell us what you
think” collects the sender’s email address and a brief description of
their concern. Email addresses obtained through “Tell us what you think”
are not used for any purpose other than to respond to the sender. If we
determine that the child is under 12, we will delete their email
address once we have responded to their inquiry. Survey information is
anonymous.
Where chat is allowed for children, users
type messages to other users in an open forum setting. In these
circumstances, EA uses Safe Chat which restricts children from entering
any personally identifiable information by applying a filter to allow
only acceptable words and phrases in an attempt to block offensive
content as well as attempts to communicate personally identifiable
information to other users. Safe Chat also provides users the option of
selecting pre-approved common phrases. Where chat is provided, Report
Abuse links are also maintained to further enhance the safety of the
site.
Parents may delete previously registered
players at any time by emailing through our support site at
www.support.ea.com or by sending an email to the Privacy Policy
Administrator in your country listed on our site at privacyadmin.ea.com,
or if your country is not listed, by contacting the Privacy Policy
Administrator in the United States.
Information
collected is secured in a manner consistent with this privacy policy
(see Section VIII above). If we change how we handle your child’s
information, we will notify you in a manner consistent with this
policy.
Under no circumstances do we condition a
child's participation in an activity—like contests—on the child's
disclosure of more personal information than is reasonably necessary to
participate in the activity. On certain sites, we may not permit
children to participate at all regardless of consent. Where consent is
granted, consent is applicable only to that site. Regardless of
jurisdiction, EA does not disclose any personal information about
children less than 18 years of age who have registered on any of our
websites to third parties, or share or disclose personal information
other than as set forth in this policy.
If for any
reason you are concerned that your child's personally identifiable
information maintained by EA is not correct or complete, should you wish
to have your child's personal information deleted from our records, or
if you want EA to discontinue further collection or use of your child's
personal information, please contact the Privacy Policy Administrator
for your country listed on our site at privacyadmin.ea.com, or if your
country is not listed, by contacting the Privacy Policy Administrator in
the United States. The Privacy Policy Administrator will be happy to
review, update or remove your child's information as
appropriate.
XI. Public Information Including
User Generated Content, Online Forums, Blogs And
Profiles
You may choose to disclose
information about yourself in the course of contributing user generated
content to EA sites or games or in our online chat rooms, blogs, message
boards, user “profiles” for public view or in similar forums on our
sites and/or on third party sites. Information that you disclose in any
of these forums is public information, and there is no expectation of
privacy or confidentiality there.
You
should be aware that any personally identifiable information you submit
in the course of these public activities can be read, collected, or used
by other users of these forums, and could be used to send you
unsolicited messages. We are not responsible for the personally
identifiable information you choose to make public in any of these
forums.
Note also that in the ordinary course of
Internet activity, certain information may be sent from your browser to
third parties such as advertising networks and analytics
companies. EA has no control over the information sent from
your browser to those networks or other third parties and recommends
that you ensure that your browser settings prevent the disclosure of
information you would not like to share.
If you post a
video, image or photo on one of our sites for public view you should be
aware that these may be viewed, collected, copied and/or used by other
users without your consent. We are not responsible for the videos,
images or photos that you choose to submit to EA’s site. Please see our
Terms of Service at terms.ea.com on this point and for other guidelines
about posting content on our websites.
XII. Third
Party Sites.
Our website may contain
advertising or services which link to other websites such as Twitter,
Facebook and YouTube. The fact that we link to a website is not an
endorsement, authorization or representation of our affiliation with
that third party. If you click on a link to a third party site,
including on an advertisement, you will leave the EA site you are
visiting and go to the site you selected. Because we cannot control the
activities of third parties, we cannot accept responsibility for any use
of your personal information by such third parties, and we cannot
guarantee that they will adhere to the same privacy and security
practices as EA. We encourage you to review the privacy policies of any
other service provider from whom you request services. If you visit a
third party website that is linked to an EA site, you should consult
that site’s privacy policy before providing any personal
information.
XIII. Products Offered In
Partnership With Third Party(s)
Members
may register for other services from our site(s). Certain products
and/or services available on our site are provided to you in partnership
with third party(s) and may require you to disclose personally
identifiable information in order to register for and access such
products and/or services. Such products and/or services shall identify
the third party partners at the point of registration. If you elect to
register for such products and/or services your personally identifiable
information will be transferred to such third party(s) and will be
subject to the privacy policy and practices of such third party(s). We
are not responsible for the privacy practices and policies of such third
party(s) and, therefore, you should review the privacy practices and
policies of such third party(s) prior to providing your personally
identifiable information in connection with such products and/or
services.
XIV. Contact
Information
If you have questions or
concerns regarding this statement, you should first contact the EA
Privacy Policy Administrator for the country in which you reside at the
email address or postal address specified at privacyadmin.ea.com. If
your country is not listed, please contact the United States’ Privacy
Policy Administrator or write to Privacy Policy Administrator,
Electronic Arts Inc., 209 Redwood Shores Pkwy, Redwood City, CA 94065.
If your inquiry is not satisfactorily addressed, you should contact
TRUSTe
here. TRUSTe will then serve as a liaison with us to resolve
your concerns. Please note that the TRUSTe program only covers
information that is collected through this Website, and does not cover
information that may be collected through any software downloaded from
this Website.
For more information and updates to our
online Privacy Policy, visit
privacy.ea.com.
XV. California Residents: Your
California Privacy Rights
Under
California law, California Residents who have an established business
relationship with Electronic Arts Inc. (EA) or one of its subsidiaries
may choose to opt out of EA disclosure of personal information about
them to third parties for direct marketing purposes. As detailed above,
our policy is not to disclose personal information collected online to a
third party for direct marketing purposes without your approval. If you
choose to opt-out at any time after granting approval, email
privacy_policy@ea.com or write to Privacy Policy Administrator,
Electronic Arts Inc., 209 Redwood Shores Pkwy, Redwood City, CA
94065.
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