BIOWARE POINTS DIGITAL SERVICES AGREEMENT

Last Updated: February 15, 2010

 

1. Scope of Agreement. This Agreement (“Agreement”) governs your use of

BioWare Points within the Dragon Age: Origins and Mass Effect 2 games

(the “Games”). If you reside in the United States, Canada or Japan, the

Agreement is between you and Electronic Arts Inc. If you reside in any other

country, then the Agreement is between you and EA Swiss Sàrl. Please see

below for contact information for Electronic Arts Inc. and EA Swiss Sàrl. In

this Agreement, the term “you” means you the customer; and the terms

EA”, “we”, “us” and “our” means either Electronic Arts Inc., or EA Swiss

Sàrl, whichever is applicable to you. This Agreement supplements the EA

Terms of Service that you accept when you set up an EA Account on our

websites. The EA Terms of Service is incorporated herein by reference. The

EA Terms of Service can be found at the bottom of all EA hosted websites

and by typing “terms.ea.com” in your browser. If there is an inconsistency

between the EA Terms of Service and this Agreement, the terms of this

Agreement will govern your use of BioWare Points within the Games. By

selecting the “I Accept” checkbox below, you agree that your use of

BioWare Points and all related content within the Games is subject to this

Agreement.

 

2. Revised Terms. We may revise this Agreement at any time and the

revisions will apply to all subsequent purchases of BioWare Points and the

subsequent entitlements to content that you receive by using BioWare Points.

When we revise this Agreement, we change the “Last Updated” date above.

Each time you purchase BioWare Points you agree that you will review the

terms of this Agreement. If you don’t agree to the changes, you should stop

using BioWare Points.

 

3. Game Registration. To use BioWare Points, you must have an EA

Account and have registered your copy of Dragon Age: Origins and/or Mass

Effect 2. Your use and registration of each game is governed by the end user

license agreement that accompanies that software.

4. BioWare Points License. Through an authorized purchase or transfer of

BioWare Points, you obtain a limited license to access and select from

content that we expressly make available on the Dragon Age: Origins Store,

in the Dragon Age: Origins game (the "Dragon Age: Origins Content"), on

the Mass Effect 2 Store or in the Mass Effect 2 game (the “Mass Effect 2

Content”). BioWare Points have no monetary value and do not constitute

currency or property of any type. BioWare Points may be redeemed for

Dragon Age: Origins Content on the Dragon Age: Origins Store or in the

Dragon Age: Origins game. BioWare Points may also be redeemed for Mass

Effect 2 Content on the Mass Effect 2 Store or in the Mass Effect 2 game.

BioWare Points cannot be sold or transferred, and cannot be exchanged for

cash or for any other goods and services, other than as expressly permitted by

EA. BioWare Points are non-refundable. You are not entitled to a refund for

any unused BioWare Points. Subject to the terms of this Agreement, your

BioWare Points license is coextensive with your right to use an EA Account.

The term of your BioWare Points license starts when you acquire BioWare

Points and, subject to this Agreement, ends on the day that your access to the

BioWare Points or your EA Account is cancelled, suspended or terminated,

or your BioWare Points expire as set forth in Sections 5, 8 and 9 of this

Agreement.

any unused BioWare Points. Subject to the terms of this Agreement, your

BioWare Points license is coextensive with your right to use an EA Account.

The term of your BioWare Points license starts when you acquire BioWare

Points and, subject to this Agreement, ends on the day that your access to the

BioWare Points or your EA Account is cancelled, suspended or terminated,

or your BioWare Points expire as set forth in Sections 5, 8 and 9 of this

Agreement.

 

5. Use and Expiration of BioWare Points. During the term of your license,

you have the right to redeem BioWare Points for selected Dragon Age:

Origins Content and/or Mass Effect 2 Content. We do not guarantee that any

particular item within the Dragon Age: Origins Content or Mass Effect 2

Content will be available at all times or at any given time. We do not

guarantee that we will continue to offer particular items for any particular

length of time. We reserve the right to change and update our inventory of

Dragon Age: Origins Content and Mass Effect 2 Content without notice to

you. Once you redeem BioWare Points for an item of Dragon Age: Origins

Content or Mass Effect 2 Content, however, that item is available for use in

your Dragon Age: Origins game or Mass Effect 2 game regardless of whether

it is still offered on the Dragon Age: Origins Store or Mass Effect 2 Store.

For example, if you purchased the right to use specific game content for two

(2) weeks, that game content will be available for two (2) weeks even if it is

no longer offered in the store for that game. If you have not used your

BioWare Points or EA Account for twenty-four (24) months or more and

your account has a BioWare Points balance, your BioWare Points will expire

and your account may be cancelled for non-use. Once you have redeemed

BioWare Points for Dragon Age: Origins Content or Mass Effect 2 Content,

that content is not returnable, exchangeable, or refundable for BioWare

Points or for cash, or other goods or services.

 

6. Dragon Age: Origins Content and Mass Effect 2 Content. When you

acquire Dragon Age: Origins Content or Mass Effect 2 Content, you receive

a limited license to use that Dragon Age: Origins Content or Mass Effect 2

Content for your personal, non-commercial use with your Dragon Age:

Origins game or Mass Effect 2 game. EA reserves all right, title and interest

in Dragon Age: Origins Content and Mass Effect 2 Content and all associated

copyrights, trademarks, and other intellectual property rights therein. This

License is limited to the intellectual property rights of EA in Dragon Age:

Origins Content and Mass Effect 2 Content and does not include any rights to

other patents or intellectual property. You may not remove, alter, or obscure

any identification, copyright, or other intellectual property notices in the

Dragon Age: Origins Content or Mass Effect 2 Content.

 

7. BioWare Points Availability. BioWare Points may only be held in EA

Accounts belonging to legal residents of countries where access to and use of

the Games, the Dragon Age: Origins Store and Mass Effect 2 Store are

permitted. BioWare Points may be purchased or acquired only from EA

through the means we provide on our website(s) or otherwise expressly

authorize. EA reserves the right to refuse your request(s) to acquire BioWare

Points, and EA reserves the right to limit or block any request to acquire

BioWare Points for any reason.

 

8. Cancellation and Suspension. We can cancel or suspend your access to

BioWare Points, the Dragon Age: Origins Store, the Mass Effect 2 Store or

your EA Account, in our sole discretion and without prior notice, if (a) you

fail to comply with this Agreement or our Terms of Service; or (b) if we

otherwise suspect fraud or misuse of BioWare Points, the Dragon Age:

Origins Store, the Mass Effect 2 Store or any other unlawful activity

associated with an EA Account membership registered to or used by you.

 

9. Termination of Services. You agree that EA may stop making BioWare

Points, the Dragon Age: Origins Store service, the Mass Effect 2 Store

service, or any feature thereof, available, at any time, without any liability to

you. If we stop supporting BioWare Points, the Dragon Age: Origins Store

or the Mass Effect 2 Store, we will provide at least sixty (60) days advance

notice to you by posting a notice on the Dragon Age: Origins Store website

or Mass Effect 2 Store website.

 

10. Disclaimer of Warranties. BIOWARE POINTS, THE DRAGON AGE:

ORIGINS STORE, THE MASS EFFEC T 2 STORE AND GAME

CONTENT ARE PROVIDED ON AN “AS IS” BASIS. EA MAKES NO

WARRANTIES WITH RESPECT TO BIOWARE POINTS, THE

DRAGON AGE: ORIGINS STORE, DRAGON AGE: ORIGINS

CONTENT, THE MASS EFFECT 2 STOREOR MASS EFFECT 2

CONTENT. TO THE EXTENT PERMITTED BY LAW, EA DISCLAIMS

ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON

INFRINGEMENT. EA DOES NOT WARRANT THAT THE

FUNCTIONALITY OR OPERATION OF THE DRAGON AGE: ORIGINS

STORE, THE MASS EFFECT 2 STORE, EA ACCOUNTS OR

SUPPORTING SYSTEMS AND WEBSITES (COLLECTIVELY, "EA

SERVICES") WILL BE UNINTERRUPTED OR FREE FROM ERROR,

THAT ANY DEFECTS IN THE EA SERVICES WILL BE CORRECTED,

OR THAT THE EA SERVICES OR THE SERVERS THAT MAKE THOSE

EA SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER

HARMFUL CONDITIONS OR COMPONENTS. SOME JURISDICTIONS

DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON

IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS AND

LIMITATIONS MAY NOT APPLY TO YOU.

 

11. Limitation of Liability. EA SHALL HAVE NO LIABILITY,

WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT

LIABILITY OR OTHERWISE, FOR DAMAGES OF ANY KIND

(INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT,

INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR

EXEMPLARY DAMAGES) IN ANY WAY ARISING FROM THE

FUNCTIONALITY OR OPERATION (OR FAILURE TO FUNCTION OR

OPERATE) OF THE EA SERVICES, THE BIOWARE POINTS,

DRAGON AGE: ORIGINS CONTENT, OR THE MASS EFFECT 2

CONTENT EVEN IF EA IS EXPRESSLY ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EA’S

AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE

AMOUNT ACTUALLY PAID BY YOU FOR BIOWARE POINTS.

NOTWITHSTANDING THE FOREGOING, NOTHING CONTAINED IN

THIS AGREEMENT LIMITS EA’S LIABILITY TO YOU FOR

FRAUDULENT MISREPRESENTATIONS, DEATH OR PERSONAL

INJURY CAUSED BY EA’S NEGLIGENCE, OR ANY OTHER

LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT BE

EXCLUDED OR LIMITED AS A MATTER OF APPLICABLE LAW.

 

12. Reservation of Rights. EA reserves the right to take all legal and

technical steps available, including pursuing civil remedies and criminal

prosecution, for any violation of this Agreement or our Terms of Service.

Our failure to enforce this Agreement or the Terms of Service in every

instance in which we are entitled does not amount to a waiver of EA’s rights.

Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065

EA Swiss Sarl, Place du Molard 8, 1204, Geneva, Switzerland